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Sr. Omni Channel Manager, BE/Operation, Shanghai/Beijing

Multiple Locations
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Job ID R0118162 Category Commercial Subcategory Commercial Business Unit Global Portfolio Division Job Type Full time

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Job Description

RESPONSIBILITIES

• Lead & develop corporate omni-channel HCP engagement strategy & roadmap

• Lead corporate omni-channel solution design & new digital channel landing

• Lead corporate wide digital content factory mechanism design & operation

• Lead organization’s field force change management for transformation adoption • Design and implement omni-channel campaigns to activate both HCP and field force • Collaborate with cross functions to ensure the transformational initiatives

• Integrate partner capabilities to maximize HCP facing services and user experiences

• Track omni-channel effectiveness, ensure that aligned with digital strategy, digital governance, legal and compliance guidelines

• Lead the team to continuously deliver and achieve targets

Qualifications and Skills:

Level of Education

Digital background preferred Bachelor Degree is a must, MBA preferred Working Experience in Relevant Field

10+ years working experiences, with at least 3 years digital omni-channel / field transformation related experiences, pharmaceutical industry & team leader experiences is a must

Locations

CHN - Shanghai - Commercial

CHN - Beijing - Commercial

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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