Supplier Lifecycle Solutions (Senior) Specialist

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Job Description

Takeda Business Solutions (TBS) is a global function within Takeda with the objective of enabling Takeda’s business strategy, delivering innovative simplified solutions and cost reduction, improving service and providing a transformation engine for continuous improvement for Takeda. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with Patients at the center of all that we do.

Supplier Lifecycle Solutions is the transactional arm of the Takeda Supplier Onboarding Operation and Risk Organization, securing on-time and on-quality data life cycle management, including global Master Data incident handling. Supplier Lifecycle Solutions cooperates closely with TBS CoE, which is leading development of best-in-class processes, owning the global Data Governance and driving data quality analytics.

Reporting to the SLS Data Manager, ‘Supplier Lifecycle Solutions Senior Specialist”  will be responsible for creating, enriching and verifying the correctness of Suppliers and other Master Data types.

The level of seniority for the role will be determined by the results of the interview.

INSPIRED BY PATIENTS. INSPIRED BY YOU.

Responsibilities:

• Responsible for the creation and maintenance of Master Data in SAP SLP and MDG and related data collection systems; prioritize and accelerate requests to ensure business requirements are met with a low processing time and good customer satisfaction achieved
• Ensure best quality control on Master Data, by accurately following the established Data Governance guidelines, while remaining flexible and customer-centric on ad-hoc solution support for the business users
• Proactively drive good practices, continuous improvements and automation (robotics) solutions together with the team members for best-in-class performance in Master Data
• Provide operational support in data-driven projects, as well as collaborate with the Data  Solutions in the resolution of global data incidents

ACCOUNTABILITIES

• Provide an expertise on specific/problematic master data topics
• Performing urgent ad hoc activities including calls with the business and suppliers
• Participation in improvement and automation projects to challenge status-quo and thereby contributing to continuously further develop the MDM processes and organization
• Accountable for correct, complete, current, consistent and controlled Master Data across the core MDM systems, such as SAP SLP, MDG or ECC.
• Management and execution of new data maintenance requests with a strong business user focus
• Supporting user queries viaTakeda Solution Portal
• Preparation and maintenance of process documentation
• Cooperating successfully with external & internal users of Master Data
• Fulfillment of the data management requests within the set Service Level Agreement

CORE ELEMENTS RELATED TO THIS ROLE

• Master Data knowledge and experience 
• A strong communication, collaborative and interpersonal skills, ability to work with people, negotiate and obtain results, interface in a diplomatic manner with a broad range of people
• A strong data quality mindset with great attention to detail
• Analytical thinking, yet flexible and pragmatic in considering unconventional approaches to solve a problem
• Good time-management and work organization skills
• Team player and good interpersonal and communication skills for building robust relationships and trust with colleagues and external stakeholders
• Delivery of trainings for internal users
• Supporting Team Leader in daily tasks
• Able to work in a fast-paced environment to secure target performance fulfillment

Technical/Functional (Line) Expertise

• Experience in working with Master Data in specific area/region
• Working experience in SAP ECC, SLP, MDG, P2P, ServiceNow
• Experience with Solution or Service Center, preferably in an international environment
• Fluent in English
• Working knowledge of Excel

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Customer centric and solutions-oriented attitude with demonstrable experience in providing solutions based on business user’s needs.
• Ability to work concurrently across multiple priorities in an outcome-oriented and dynamic work environment with quality and accuracy.
• Good communication and interpersonal skills with evident relationship building with team members and business end users
• Working experience in SAP ECC is a must, SLP, MDG, P2P, ServiceNow would be preferred
• Further education certification in Finance, Management, Economics, Mathematics or related field preferred
• Experience in working with Master Data would be a must
• Strong interest in a Solution or Service Center work experience

What Takeda Business Solutions can offer you:

No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:

Your Wealth

• Competitive Salary

• Annual Bonus

• Referral Bonus

• Social Fund (Christmas Bonus, Holiday Allowance etc.)

• Employee Recognition

Your Health

• Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.

• Eyeglass refund

Your Future

• Group Life Insurance

• Employee Capital Plans

• A broad variety of learning platforms

• Professional Growth opportunities including mentoring program

• Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1

Your Well-Being

• Subsidized Sport Card

• Takeda Sport & engagement teams

• One additional day-off for voluntary activities

• Fruits in the office, broad variety of coffee and tea

• Flexible working hours and hybrid working

• Employee assistance program

We don’t do ordinary – at Takeda we unite in diversity! Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.

Ready to experience the exceptional? Go to takedajobs.com and apply!

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