Employee Lifecycle Specialist (fixed-term for 12 months)

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Job Description

Are you an HR Specialist experienced in HR workforce administration, with strong HR knowledge, and great interpersonal skills?

Do you want to build something next-gen and innovative, while contributing to a greater purpose? As we continue our digital transformation and experience rapid growth in the U.S. and Europe, Takeda Business Solutions (TBS) is now hiring an HR Specialist with a passion for the employee lifecycle, digital solutions, and helping patients.

This is a vital role within the People Solutions function— a dynamic team within Takeda Business Solutions.

People Solutions is a newly formed function within Takeda Business Solutions (TBS) with the objective of enabling Takeda’s business strategy, delivering simplification, improving service, and ensuring a positive employee experience. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with Patients at the center of all that we do.　

INSPIRED BY PATIENTS. POWERED BY YOU.

As our successful Employee Lifecycle Specialist, you will provide back-office support services with a high degree of customer satisfaction, expertise, and timeliness. This includes evaluating the issue, quickly interpreting the situation, determining the appropriate resolution, transaction in HR systems, appropriate document generation, and communicating the resolution and/or escalation to the manager or HR Business Partner. 

Reporting to the People Solutions Employee Lifecycle Cluster Manager, you will be an innovative, trusted partner to business and to other HR functions.

Accelerate value & make an impact by:

• Understanding and utilizing HR systems including Workday and the Employee Portal to provide solutions to queries regarding HR policy, procedure, or the use of HR tools
• Executing employee lifecycle changes in HR systems (hire, change job, termination, leave of absence)
• Generating HR paperwork, such as contract of employment, annexures, work certificates, ad-hoc reference letters
• Collaboration with TA operations, Payroll, and Compensation & Benefits teams to ensure the correctness of employee data
• Providing HR support and solutions via a ticketing system (Service Now)
• Ensuring that documentation and requests meet the policy for each process
• Actively contributing to delivering, maintaining, and improving Corporate Services, procedures, and processes to increase employee satisfaction, driving performance, and achieve results
• Taking part in regional and/or country-specific projects, aiming at optimization of processes
• Identifying and researching incoming queries from managers, and HR Business Partners

Required Qualifications:

• Experience in customer services, HR,or related field
• Fluency in English is essential
• A desire to operate with a solution-focused mindset
• Prior experience with Workday or other HRIS. Experience in Service Now or other case management system
• Prior experience in an HR Service Center

Takeda TBS Benefits 

No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:

Your Wealth

• Competitive Salary
• Annual Bonus
• Referral Bonus
• Social Fund (Christmas Bonus, Holiday Allowance etc.)
• Employee Recognition

Your Health

• Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.
• Eyeglass refund
• Your Future
• Group Life Insurance
• Employee Capital Plans
• A broad variety of learning platforms
• Professional Growth opportunities including mentoring program
• Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1

Your Well-Being

• Subsidized Sport Card
• Takeda Sport & engagement teams
• One additional day-off for voluntary activities
• Fruits in the office, broad variety of coffee and tea
• Flexible working hours and hybrid working
• Employee assistance program

We don’t do ordinary – at Takeda we unite in diversity!
Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.

#Li-Hybrid

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