Omni-channel Engagement & Project Manager

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Omni-channel Engagement & Project Manager

Stockholm, Sweden


Business Area Overview

The Europe & Canada (EUCAN) Business unit supports Takeda's mission at a regional level and as the leader in rare diseases and specialty care, we champion better health and a brighter future for patients, healthcare providers and our people.

Across the EUCAN BU, patients come first in every decision we make. We develop strategic partnerships which deliver value for society and create a culture within which our people can thrive and reach their full potential.

Our mission is to empower and enable our people to fulfill their potential by embracing diversity and creating a high-performance, collaborative working environment. In the EUCAN region integrity is one of our key values. We put patients, trust and reputation before business and this is one of the main reasons why our people choose to work here.

Success Profile

What makes a successful team member within EUCAN at Takeda?

  • Agile
  • Ambitious
  • Analytical
  • Collaborative
  • Enthusiastic
  • Entrepreneurial

I know that I need to work in a place where I can grow and be challenged, and what motivates me the most is to make a difference. I think what we offer here at Takeda truly helps patients. And it’s important to bring others along on that journey.

Rebecca Yu VP of Patient Value & Access

Believe in your own ability to do the things you want to do. If you do that, things will happen.

Heena Howitt Country Medical Lead Genetic Diseases

The faster we help someone get a true diagnosis of their underlying condition, the faster we can offer a treatment that can help them get back to living their life and improve their future outlook

Christian Downton Business Unit Director Rare Metabolic Diseases

Working at Takeda

  • Inclusive

    Here, you will feel welcomed, respected, and valued as a vital contributor our global team.

  • Collaboration

    A strong, borderless team, we strive together towards our priorities and inspiring mission.

  • Innovation

    Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.

  • Top Workplace

    Recognized for our culture and way of working, we’re one of only 16 companies to receive Top Global Employer® status for 2021.

  • Work-Life

    Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • Empowerment

    Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

Omni-channel Engagement & Project Manager

Job ID R0043122 Date posted Aug. 19, 2021 Location Stockholm, Sweden

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Job Description

Are you looking for a patient-focused, innovation-driven and growing company that will inspire you and empower you to shine? Are you driven?  Are you Brave enough to try new tools and techniques to ensure that the “right information” is given at the “right time” in the “right channel” to people who are also difference makers?  Do you believe that you can make a difference - each and every day - and that what you do can improve the well-being of another? 

The last year-and-a-half has forced change on what we do, where we work and how we communicate.  We have made great strides, but we aspire to continue this evolution and build world-class Omni-Channel capabilities to engage with our stakeholders.  We see this as vital for our continued success - now and in the future.

Join us as an Omni-channel Engagement & Project Manager in Stockholm, Sweden.

This role is a unique blend of strategic and operational responsibilities, including:

  • Developing and implementing a comprehensive Omni-Channel strategy within the BU and leverage new and existing channels which optimize our engagement with stakeholders

  • Identifying and communicating business drivers, opportunities and risks across the breadth of the portfolio

  • Developing and Leading high performing and customer-focused commercial Initiatives, through leading and driving of core business initiatives

You will be working as a partner to the Business Unit (BU) Director and with the full NeuroscienceBusiness Unit.  This role plays an important part in the continued evolution and development of the highly successful Neuroscience Business in Sweden.


  • Business and Strategic Acumen

  • Customer and patient centricity

  • Account Planning and Operational Excellence

  • Analytical Thinking and Problem Solving

  • Planning and Organizing (prioritization)

  • Proven, strong cross-functional collaboration and informal leadership skills

  • Excellent presentation and communication skills


  • Engage others

  • Collaboration

  • Strategic approach

  • Drive for results

  • Develop Capabilities


  • Omni-channel Management

  • Project management

  • Account Management

  • Experience with new product launches

  • Experience in managing customer relationships across the full spectrum of customer types.

  • Experience in Digital Marketing and ability to motivate the whole organization and cross-functional teams when implementing new strategies and ways of working. We believe you also have commercial or agency experience.

  • Bachelor’s Degree

  • Fluent written and spoken Swedish and English

  • 7+ years experience in pharmaceutical industry, healthcare in Sweden (LIF education) beneficial but not mandatory

  • Proven track record in dealing with complex portfolio, country and stakeholder situations

  • Accustomed to managing diverse and changing work scope and workload

At Takeda, we are transforming the pharmaceutical industry through our R&D- driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.


SWE - Stockholm - Lindhagensgatan

Worker Type


Worker Sub-Type


Time Type

Full time

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We take action by focusing on our four priorities

  • Create an exceptional people experience
  • Responsibly translate science into highly innovative, life-changing medicines and vaccines
  • Protect our planet
  • Unleash the power of data and digital

About our location

Stockholm, Stockholm County

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