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Key Account Manager Vaccine (Sumatera & Kalimantan)

Job ID R0046867 Date posted Sep. 02, 2021 Location Medan, Indonesia

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Job Description

Key Account Manager - Vaccine

Report to : Head of Market Access & Public Affairs 
Location Based: Medan

To work with top and/or most important customers specifically in hospital / clinic group chain and nurture those key relationships over time. It becomes a strategic partner and advisor to the customer, discovering new opportunities to work together for long-term mutual benefit which lead to gain the highest percentage of company income.

Activities and Responsibilities
•    Increase awareness,  uptake  and  acceptance of Takeda Dengue Vaccine by developing accounts strategic plan through deeply understand Vaccine accounts’ needs, objectives, and strategy on hospitals, hospital chain and vaccine clinics. 
•    Lead  and Collaborate with  Chain Hospital/ Clinic Management team to have mutual value creation to ensure access for Takeda Dengue Vaccine in key strategic vaccine accounts.
•    Develop and execute  strategic and tactical plan on Key Vaccine Accounts in collaboration with Sales Team,  including and not limited to:
o    Chain Hospital/ Clinics Corporate activities partnership, 
o    Hospital/ Clinic Vaccine Patient Access Program, 
o    Develop Hospital/ Clinic Dengue Awareness Partnership Program, 
o    Vaccine Formulary Listing and other activities to increase awareness, acceptance and uptake of TDV in vaccine accounts 
•    Provide feedback to sales team on Key hospitals / Clinics policies, guidance and related immunization practices in order to support sales team in conducting approach to target customers.
•    Obtain support from hospitals on JKN and Provincial Health Services for JKN & Reimbursement (Collaborate with Public Access Lead)
•    Collect potential data, information and policy and other actions properly  for  Handling standardization process in every  Assigned Account. Including administrative and achievement follow up post-process of standardization.
•    Identify new sales opportunities and gives  input creative solutions to maximize opportunity within existing Assigned Accounts to remain a client-account manager relationship. Manage and solve conflicts with Assigned Accounts.
•    Provide weekly and monthly update report to Head of Vaccine Business Unit and Direct Manager as required  on activities and  latest status of Institution Business (Group hospital chain / Clinic Chain) - current listing, and action plan  for new listing, relisting  and others planned.

Job Specification
•    Min. Bachelor degree from related major.
•    Minimum 2 years Vaccine business experience is preferable 
•    Minimum 3 years experiences as KAM or Market Access Manager, in Pharmaceutical industry is preferable
•    Has strong negotiation skill & result driven oriented
•    Has strong entrepreneurship and analytical thought to build business relationship within assigned accounts target 
•    Has good communication skill who able to build relationship with stakeholder / key decision maker in hospital, private and government institution, tender, etc
•    English communication is preferable

•    Required behavioral competencies:
a.    Engage others by fostering trust
b.    Collaboration through embrace diversity
c.    Strong drive for result to execute plans
d.    Strategic approach shown by actively propose solution
e.    As a change leader, actively generate and promote innovative idea
f.    Deep self-awareness, to be open and receptive
g.    Eager to develop capabilities continually 


Medan, Indonesia

Worker Type


Worker Sub-Type


Time Type

Full time