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Patient Recruitment & Retention Manager

Lexington, Massachusetts

Overview

Takeda fosters a collaborative and stimulating work environment filled with opportunity and the chance to make a difference in people's lives. It is a workplace driven by integrity, one of Takeda’s long-held values that extends to both the patients we serve and our employees who develop and deliver medicines. Across our company, Takeda employees bring together diverse strengths that together create a stronger whole.

As one of the world’s leading biopharmaceutical companies, Takeda is committed to bringing Better Health and a Brighter future to people worldwide. We aspire to bring our leadership in translating science into life-changing medicines to the next level, in our core focus areas; oncology, gastroenterology, neuroscience, rare diseases, plasma-derived therapies, and vaccines.

We are a passionate team doing important work that impacts patients’ lives. If you are driven to create better health and a brighter future, join us!

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Success

What makes a successful member of our team? Check out the traits we’re looking for and see if you have the right mix.

  • Collaborative
  • Strategic
  • Results Driven
  • Self-starter
  • Versatile
  • Team player

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Opportunity

  • Since 1781, the values of Takeda-ism (Integrity, Fairness, Honesty, and Perseverance) have guided everything we do—from decision-making to interacting with patients.

  • Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • A strong, borderless team, we strive together towards our priorities and inspiring mission.

  • Recognized for our culture and way of working, we’re one of only 13 companies to receive Top Global Employer® status for 2018.

  • Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • Our vision is of a world with accessible healthcare for all, where prevention measures are exponentially advanced and billions are freed of disease. Our approach is rooted in our patient-centricity and the creation of outstanding treatments that change people's lives. Building upon a foundation of sustainability, we are committed to contributing to the long-term health of people through disease prevention.

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Patient Recruitment & Retention Manager

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Job ID SR0039492 Date posted 08/15/2019 Location Lexington, Massachusetts

Summary:

Patient Recruitment and Retention’s (PR&R) mission is to support the study teams in effectively planning for and achieving on-time enrollment by developing and executing innovative patient recruitment and site engagement strategies that leverage strategic partnerships, healthcare data, and technologies.

We do this by working with Takeda teams to identify where opportunities and challenges are for recruiting and retaining patients into each study. Once identified, we work with specialized patient recruitment vendors to deliver on targeted strategies and manage campaign performance throughout enrollment.

Responsibilities:

  • Support trial-specific patient recruitment and retention efforts, working with a Patient Recruitment & Retention Lead to oversee the strategy development and execution
  • Lead study-specific recruitment programs working closely with the clinical study teams, vendors, and CRO as applicable
  • Work with PR&R specialist to conduct early operational planning and research to evaluate competitive landscape, enrollment modeling, disease prevalence, site identification, and more
  • Proof and edit materials during development and provide feedback on design elements and written content
  • Identify new potential vendors that offer innovative solutions
  • Help manage relationships with existing vendors and ensure vendors are up-to-date on Takeda SOPs and trainings
  • Work cross-functionally with internal groups including External Partners, Procurement, Legal, QA&C, Patient Advocacy, and more
  • Assist with developing content such as presentations, articles, and newsletters
  • Support team initiatives and special projects
  • Assist with miscellaneous administrative tasks related to the function

Skills and Qualifications:

  • Bachelor’s degree is required.
  • 2 to 4 years of experience in patient engagement and recruitment discipline within a pharmaceutical company, CRO, patient recruitment vendor or similar organization, or experience in health promotions or marketing
  • Experience in rare disease / difficult to recruit populations a plus
  • Knowledge of current regulatory requirements and guidelines governing clinical research preferred
  • Excellent organizational, planning, and interpersonal skills. A self-starter who motivates, is detail-oriented, has tack, diplomacy, leadership skills and who has flexible and positive approach
  • Is time-aware and is able to challenge assumptions in order to optimize timelines, cost and quality
  • Able to make sound decisions and communicate recommendations after careful consideration of various courses of action, decision support data, and past experience in trial optimization
  • Proficient with MS Office Suite (Excel, Word, PowerPoint)

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law – Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Pay Transparency Policy - https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Job ID SR0039492

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