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Human Performance Progam Lead (Director Level)

Lexington, Massachusetts, Dublin, Ireland


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Human Performance Progam Lead (Director Level)

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Job ID SR0031855 Date posted 01/14/2019 Location Lexington, Massachusetts; Dublin, Ireland

Primary Role

Reporting to the Head of Learning, this position is responsible for embedding the Human Performance Model (HPM) program as a key pillar of the Learning Organization strategy for Tech Ops.

Scope includes management of learning interventions associated with the program, development of templates and tools to reduce human error opportunities and support the CI Journey. The role interacts significantly with Operational Excellence, EHS, Quality, Manufacturing, Engineering & HR disciplines in a highly matrixed manner to ensure the effectiveness of the program.

The HPM Lead will assure that the necessary tools and processes are in place (including engaging and effective learning interventions) to support an error free environment. They will leverage the existing Takeda Human Error Avoidance program, building a holistic framework encompassing both pro-active and reactive error reduction strategies, combined with Takeda’s blue belt problem solving methodology when root cause is unknown. Together with the Learning Program Office Lead they will be responsible for the creation and maintenance of HPM maturity assessments, Document Design frameworks and proactive tools for eliminating errors in support of our Supply Value proposition. 


25%: Working with site local HPM Champions, populate the KM site as a known best practice repository to embed the required cultural/behavioral change to eliminate errors.

20%: Coach leaders and site champions on HPM to embed and achieve required results based on results from maturity assessments

20%: Enhance the global HPM strategy which includes standard, robust processes for eliminating error, robust human error investigation tools, and proactive application of human error reduction tools

15%: Partnering with the Learning Program Office Lead, establish and deploy a maturity assessment to ensure program is embedded and effective

10%: Lead the global community of Human Performance Model Champions, sharing known best methods, tools and processes to eliminate errors, partnering extensively with OpEx team

10%: Build internal learning interventions to build and enhance capability, in both the center and site locations

Education & Experience Requirements

  • BSc in Science or Engineering discipline required, 10 - 15 years of experience in global biopharmaceutical environment. Human Performance Model qualification, with practical experience of creating and deploying similar program in industry.
  • Experience in training and development desirable. Robust knowledge of pharmaceutical manufacturing and regulatory compliance needed.
  • Organizational Psychology background a benefit, as is a strong background and understanding of Operational Excellence tools, especially DMAIC problem-solving and CI mindset.

Other Requirements

  • Some travel (domestic and international) required.

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Job ID SR0031855

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