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Head of Master Data Services I / Head of Master Data Services II

Job ID 1600589 Date posted01/04/2017 LocationKonstanz, Baden-Württemberg, Germany; Deerfield, Illinois, United States;
Please note that the requirements specified in this posting are the basic qualifications required for the Head of Master Data Services I; however, job title will be dependent on the candidate’s level of experience in those requirements.



  • Sole contributor or leader of a small team to deliver IT solutions that allow the business to reach its strategic objectives and are implemented in a cost efficient and high quality manner
  • Has authority and responsibility for a significant area of work, including technical, financial and quality aspects. When appropriate, leads organizational objectives and delegates responsibilities. Is accountable for actions and decisions taken by self and subordinates.
  • Directs business process design and requirements analysis on large/complex project. Ensures documentation according to Takeda QMS standards, policies and procedures.
  • Leads requirements gathering, prioritization and negotiation with business management on a BU level.
  • Is a subject matter expert in the business area of expertise, understands one or more BU organisations and related technical landscapes
  • Responsible for delivery of large-scale changes and delivery of IT projects.
  • Makes decisions which impact the work of employing organizations, achievement of organizational objectives and financial performance.
  • Influences policy formation on the contribution of own specialism to business objectives. Influences a significant part of own organization. Develops influential relationships with internal and external customers/suppliers/partners at senior management level, including industry leaders.
  • Recommends strategy, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models, preparing business cases, overseeing development and implementation of solutions,
  • Actively shares emerging industry standards/trends with customers and peers within area of responsibility
  • Assures projects and project team members follow all company and departmental policies, procedures and standards
  • Ensures delivered solutions are compliant with associated federal regulations (SOX, OFCCP, labor laws, GMP, GxP, GCP, etc)
  • Proactively identifies and assists in prioritizing opportunities to streamline business and/or system processes.
  • Manages the Data Governance Leads and the  Data Operations in different regions (Americas, EMEAR, Asia) and the respective budget for the outsourced shared services
  • Facilitates the definition of global master data governance structures, processes and guidelines by the Data Governance Leads
  • Accountable for data maintenance and data approval according to defined service level agreements and in compliance with defined global MDM standards
  • Ensures the enforcement of MDM standards, nomenclature, processes & procedures
  • Accountable for data quality measurement according to predefined KPI and supports the MDQ analysis and the initiation and management of improvement measures
  • Ensures appropriate training and guidance of Regional Data Operations (Data Operators and Data Stewards)
  • Measures and improves service level of the shared service center
  • Ensures high quality user support
  • Ensures the timely update of documentations (e.g. of  maintenance processes and MDM related standards)
  • Resolves issues / escalates issues appropriately to Global Head of MDM



  • Bachelors Degree or high school degree and 12 years of work experience in any business related field.
  • 8 + years of relevant experience
  • At least 3 years leadership experience
  • Extensive experience supporting functional processes and technical design.
  • Extensive experience implementing applications.
  • Excellent user knowledge of relevant systems solutions.
  • Extensive knowledge about  master data management, especially master data maintenance
  • Good knowledge about  master data quality management
  • Excellent oral and written communications skills, business acumen with problem solving and analytical skills
  • Strong awareness for quality and results
  • Assertive and persistent
  • Ability to write and speak the English language
  • Pharmaceutical industry and/or drug development business experience
  • Experience in heading a shared service center is preferred
  • SAP MDG, SAP IS knowledge is a plus


  • Access to transportation to attend meetings
  • Ability to fly to meetings regionally and globally

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