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TBS Business Partner (Associate Director)

Exton, Pennsylvania


Takeda fosters a collaborative and stimulating work environment filled with opportunity and the chance to make a difference in people's lives. It is a workplace driven by integrity, one of Takeda’s long-held values that extends to both the patients we serve and our employees who develop and deliver medicines. Across our company, Takeda employees bring together diverse strengths that together create a stronger whole.

As one of the world’s leading biopharmaceutical companies, Takeda is committed to bringing Better Health and a Brighter future to people worldwide. We aspire to bring our leadership in translating science into life-changing medicines to the next level, in our core focus areas; oncology, gastroenterology, neuroscience, rare diseases, plasma-derived therapies, and vaccines.

We are a passionate team doing important work that impacts patients’ lives. If you are driven to create better health and a brighter future, join us!

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What makes a successful member of our team? Check out the traits we’re looking for and see if you have the right mix.

  • Collaborative
  • Strategic
  • Results Driven
  • Self-starter
  • Versatile
  • Team player

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  • Since 1781, the values of Takeda-ism (Integrity, Fairness, Honesty, and Perseverance) have guided everything we do—from decision-making to interacting with patients.

  • Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • A strong, borderless team, we strive together towards our priorities and inspiring mission.

  • Recognized for our culture and way of working, we’re one of only 13 companies to receive Top Global Employer® status for 2020.

  • Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • Our vision is of a world with accessible healthcare for all, where prevention measures are exponentially advanced and billions are freed of disease. Our approach is rooted in our patient-centricity and the creation of outstanding treatments that change people's lives. Building upon a foundation of sustainability, we are committed to contributing to the long-term health of people through disease prevention.

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TBS Business Partner (Associate Director)

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Job ID SR0045902 Date posted 01/30/2020 Location Exton, Pennsylvania


Takeda Business Solutions (TBS) is a newly formed function within Takeda with the objective of enabling Takeda’s business strategy, delivering simplification and cost reduction, improving service and providing a transformation engine for continuous improvement for Takeda. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with Patients at the center of all that we do.

TBS Business Partner will be accountable for developing trusting relationships with the Business Units in the Geography/designated business unit, current and future TBS internal business customers.  Will include leading TBS solutions in the geography/designated business unit (customer).  As the senior level contact interface with the finance function, will acquire a thorough understanding of key customer needs and requirements and will be responsible for ensuring the business units goals and strategy, are met and accounted for in TBS’s strategies, plans and activities, through effective and efficient solution delivery.  Also accountable for targeted scope expansion, by proposing solutions that meet customer current and future objectives.

Key objectives include:

  • Establish an effective stakeholder management strategy for TBS, providing leadership to the Customer on solutions.  Develops trusting relationships with the Local Finance leadership acquiring a thorough understanding of key customer needs and requirements, to deliver on their strategy.
  • Find opportunities and optimizations to improve TBS Business Partner Services.
  • Provide leadership on the TBS Strategy aligned with the Customers’ Business Requirements.
  • Resolve any issues and problems faced by customers and handle escalations to maintain trust and improve the reputation of TBS and the supported business unit.


  • Provides TBS leadership, implements and communicates to the Customer TBS strategy and operating plans that impact the region.
  • Provides input to and influences the development of the TBS Strategy through the Regional Finance Leadership, to implement process and technological improvements, that can provide business value to Takeda.
  • Demonstrates a deep understanding of how the Customer’s Function works and contributes to and acts as an extension of the local Finance Leadership team.
  • Utilizes TBS business partnering methodology to provide regular status reports and forecasts to internal and external stakeholders, to drive and execute organizational and performance improvements.
  • Challenges existing best practices, interprets and communicate insights and drives and leads the development of business cases to support, improve and/or transform business and TBS solutions, processes and strategies.
  • Ensures customer satisfaction with the service lines provided by TBS are maintained at agreed and acceptable levels by delivering on TBS commitments, to provide the correct solutions and services in a timely and efficient manner.
  • Single Point of Contact for the Customer in the event of escalations, ensuring issues are investigated and addressed proactively so that customer satisfaction is maintained, and financial and strategic targets achieved. 
  • Expands the relationship by engaging with the business on new opportunities and provide appropriate solutions that build the TBS footprint whilst providing enterprise value.
  • Collaborates to co-create innovative solutions for driving the change within TBS and the Business, providing business guidance and support to the transformation activities.
  • Aligns between TBS or relevant project workstreams impacting the Area and enabling effective execution of projects.
  • Facilitates compliance with SOX and other corporate policies.
  • Acts as the face of TBS to the wider business/finance community, managing relationships with other functional and TBS pillars, jointly ensuring a positive business relationship.


  • Desirable:  Master’s in Business Administration.
  • Required:  Minimum of a Bachelor’s degree in Accounting or Finance.
  • Proven experience as a business partner.
  • Strong functional and cross functional knowledge of TBS portfolio of offerings, in a global organisation.
  • Customer Centric and Solutions Orientated aptitude with demonstrable experience in providing solutions based on customer needs.
  • Strong communication and interpersonal skills with evident relationship building with professionals of all organizational levels.
  • Excellent organizational skills with proven success in a highly matrixed, fast paced and challenging business environment.
  • Ability to lead effectively and work concurrently across multiple priorities in a goal-oriented timeline-driven, and dynamic work environment, with quality and accuracy.
  • Enterprise mindset with proven skills in problem-solving and negotiation.


  • Desirable:  Fully Qualified Accountant (ACA, ACCA, CPA or equivalent), with 5 years post qualified experience.


  • Flexibility in working hours due to global nature and demands of the role and organisation.


  • 20% Travel.

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Job ID SR0045902

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