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Takeda fosters a collaborative and stimulating work environment filled with opportunity and the chance to make a difference in people's lives. It is a workplace driven by integrity, one of Takeda’s long-held values that extends to both the patients we serve and our employees who develop and deliver medicines. Across our company, Takeda employees bring together diverse strengths that together create a stronger whole.

As one of the world’s leading biopharmaceutical companies, Takeda is committed to bringing Better Health and a Brighter future to people worldwide. We aspire to bring our leadership in translating science into life-changing medicines to the next level, in our core focus areas; oncology, gastroenterology, neuroscience, rare diseases, plasma-derived therapies, and vaccines.

We are a passionate team doing important work that impacts patients’ lives. If you are driven to create better health and a brighter future, join us!

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What makes a successful member of our team? Check out the traits we’re looking for and see if you have the right mix.

  • Collaborative
  • Strategic
  • Results Driven
  • Self-starter
  • Versatile
  • Team player

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  • Since 1781, the values of Takeda-ism (Integrity, Fairness, Honesty, and Perseverance) have guided everything we do—from decision-making to interacting with patients.

  • Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • A strong, borderless team, we strive together towards our priorities and inspiring mission.

  • Recognized for our culture and way of working, we’re one of only 13 companies to receive Top Global Employer® status for 2018.

  • Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • Our vision is of a world with accessible healthcare for all, where prevention measures are exponentially advanced and billions are freed of disease. Our approach is rooted in our patient-centricity and the creation of outstanding treatments that change people's lives. Building upon a foundation of sustainability, we are committed to contributing to the long-term health of people through disease prevention.

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Collections Manager

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Job ID SR0039218 Date posted 09/04/2019 Location Exton, Pennsylvania


  • Must be driven to meet monthly / annual financial targets.
  • DSO and Cash flow management.
  • Able to utilize strong analytics and communication to resolve open AR issues to avoid any disruption to service levels.
  • Internal and external business partner minded seeking fair and consistent resolution.
  • Strong contract compliance understanding to ensure accuracy of account entries for document correction.
  • Able to identify exceptions to process and channels to document business rationale and ensure consistent treatment of customers.
  • Clear understanding of drivers that impact forecasted results to communicate to appropriate stakeholders.
  • Collaborative with cross functional business teams including Customer Service, Sales, Market Access, Channel Operations and Legal to resolve issues, maintain business partnerships, and keep accounts current.
  • Focus on Continuous Improvement and pursue opportunities to build efficiencies for the team / business.
  • Oversee, guide, and support the collections team.
  • Ensure process knowledge gaps do not exist by cross training the team.
  • Analyze trade AR to ensure proactive approach to collections, issue resolution, and escalation of issues to ensure internal controls are met.
  • Month end processes, reporting, analytics, and metrics.
  • Manage internal and external audit processes.
  • Functional project management for business acquisitions and divestitures.

EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:(List the essential and desirable education and competency requirements to perform the primary responsibilities of the job.  Any minimum requirements should be noted.)

  • Strong leadership and communication skills.
  • Strong analytical and decision-making competences. 
  • Strategic thinker, able to assess, plan, organize, and integrate a course of action to achieve performance objectives.
  • Ability to identify an opportunity, take initiative, guide and influence others toward goal accomplishment.
  • Ability to manage a team by establishing and clearly communicating expectations, motivating individuals, and providing honest and fair feedback.
  • 5+ years experience in commercial collections, supervisory experience preferred.
  • Minimum of a Bachelor’s degree in Finance, Accounting, Management or a related field is required. MBA is a plus.

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Job ID SR0039218

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