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IT Solution Engineer

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Job ID R0039316 Date posted Aug. 31, 2021 Location Dublin, Ireland

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Job Description

OBJECTIVES/PURPOSE

  • Provides technical analysis and expertise for IT solutions  for IT operations within their technical area of expertise.
  • Integrates specialized, technical expertise and a consultative approach in solving complex technical problems as individual or as team member.

SCOPE

  • IT Solution Engineer

Geographic Scope:

Regional Ireland

ACCOUNTABILITIES

  • Become a technical expert on the site business software applications and digital platforms to ensure they are managed to meet the ongoing business requirements.
  • Provides technical analysis, design, configuration and ongoing maintenance of plant IT landscape according to Takeda standards, industry best practice and a deep knowledge of IT solutions.
  • Uses analytical IT processes and independent judgement to develop innovative solutions, executes enhancements, and resolves technical challenges to deliver consistent quality services to IT solutions and platforms.
  • Perform as part of IT shared service team providing the IT function for two manufacturing sites. Ability to support systems equally across both sites.
  • Work with business SMEs and project teams to document technical requirements for new applications.
  • Applies System Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) standards to project and field work
  • Develops and maintains IT documentation according to Takeda Quality Management System (QMS) standards, policies and procedures.
  • Establishes relationships with colleagues and vendors and is influential in technical support of projects and ongoing operations.

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

  • MES, LIMS, CDS, Historian, ERP application certification and or relevant experience
  • VMWare, Citrix, Cisco, Microsoft certification
  • ITIL intermediate level
  • SaaS or Cloud technologies certification and/ or relevant experience

Leadership

  • Proven experience to drive for results.
  • Self-motivated with a positive and flexible attitude.

Decision-making and Autonomy

  • Demonstrate strong autonomy in problem solving and decision making skills

Interaction

  • Work closely with cross functional business teams, and global teams.
  • Proven at building and maintaining relationships.
  • Requirement to operate as part of an out-of-hours on call team

Innovation

  • Develop and drive knowledge sharing and continuous improvement capabilities within the team.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Essential

  • Experienced server and network engineer with relevant application experience.
  • Associate Degree or equivalent.
  • Ability to write and speak in the English language.
  • Excellent oral and written communications skills, with problem solving and analytical skills.
  • Practice efficient time management and coordinates tasks, working in an international environment.

Desired

  • 5 -10 years relevant experience. (Preferably working in the Pharmaceutical or Life Science Industry)
  • Ability to work with Quality Management Systems
  • Experience working with project management and agile methodologies

ADDITIONAL INFORMATION

Travel Requirements – Travel between Ireland regional sites. 

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Locations

Grange Castle, Ireland

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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