Skip to main content

Search Our Jobs

Associate Director, Patient Recruitment and Retention

Boston, Massachusetts


Takeda fosters a collaborative and stimulating work environment filled with opportunity and the chance to make a difference in people's lives. It is a workplace driven by integrity, one of Takeda’s long-held values that extends to both the patients we serve and our employees who develop and deliver medicines. Across our company, Takeda employees bring together diverse strengths that together create a stronger whole.

As one of the world’s leading biopharmaceutical companies, Takeda is committed to bringing Better Health and a Brighter future to people worldwide. We aspire to bring our leadership in translating science into life-changing medicines to the next level, in our core focus areas; oncology, gastroenterology, neuroscience, rare diseases, plasma-derived therapies, and vaccines. The Greater Boston Area is headquarters to many of our Global and US business units.

We are a passionate team doing important work that impacts patients’ lives. If you are driven to create better health and a brighter future, join us!

Back to Job Navigation (Overview)


What makes a successful member of our team? Check out the traits we’re looking for and see if you have the right mix.

  • Collaborative
  • Strategic
  • Results Driven
  • Team Player
  • Versatile
  • Entrepreneurial

Back to Job Navigation (Success)

Back to Job Navigation (Life at Takeda)


  • Bold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.

  • Since 1781, the values of Takeda-ism (Integrity, Fairness, Honesty, and Perseverance) have guided everything we do—from decision-making to interacting with patients.

  • Our people-first mission extends beyond patients to include their families, communities, and our own Takeda family.

  • Through trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

  • A strong, borderless team, we strive together towards our priorities and inspiring mission.

  • Recognized for our culture and way of working, we’re one of only 13 companies to receive Top Global Employer® status for 2020.

Back to Job Navigation (Rewards)

Associate Director, Patient Recruitment and Retention

Apply Now
Job ID SR0052716 Date posted 08/27/2020 Location Boston, Massachusetts


  • Develop and oversee patient-centric recruitment strategies that enable study teams to plan, forecast, remodel and succeed in delivering patient enrollment goals
  • Consult with and provide guidance to study teams to enable informed decision making on recruitment strategy and vendor selection
  • Partner with internal cross-functional teams and recruitment vendors in execution of recruitment and retention tactics
  • Drive forward innovation including processes and methodologies, leveraging data and technologies and patient insights


  • Develop and deliver custom-built, study-specific recruitment and retention plans, leveraging real world data and patient perspectives to shape the strategy
  • Monitor performance of recruitment and retention campaigns and implement strategic adjustments throughout the enrollment period; actively manage key vendors throughout the process
  • Collect and promote application of best practices and lessons learned across all programs
  • Identify and leverage opportunities to collaborate across the organization with various functional groups, such as Patient Engagement, Patient Advocacy and Medical Affairs to drive forward patient recruitment strategies
  • Act as champion for patient recruitment within the organization, educating colleagues and bringing visibility to the value of the department
  • Oversee execution of deliverables by PR&R Specialist including:
  • Early operational planning and protocol feasibility
  • Site identification
  • Enrollment forecasting and modeling
  • Patient recruitment and retention support strategies
  • Collaborate with internal and external stakeholders in discovery and development of innovative recruitment solutions
  • Develop and deliver quality patient recruitment and retention strategies that enable study teams to plan, forecast, remodel, and achieve on-time enrollment
  • Drive forward innovation including processes and methodologies, leveraging data and technologies and patient insights

Technical/Functional (Line) Expertise

  • Deep understanding of patient recruitment and retention strategies, methodologies, and technologies
  • Understanding of the pharmaceutical industry and clinical development


  • Demonstrated ability to work across functions, regions and cultures
  • Functional level leadership with the ability to inspire, motivate and drive results
  • Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing
  • Proven skills as an effective team player who can engender credibility and confidence within and outside the company
  • Demonstrates leadership presence and confidence
  • Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization
  • Invests time in helping others to enhance their skills and perform at a higher level

Decision-making and Autonomy

  • Decision making responsibilities:
  • Provide input to decisions that impact the functional area
  • Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions
  • Ability to incorporate feedback and ensure decisions are implemented swiftly to yield flawless execution 
  • Accountable for providing input to and implementing vision and strategy for designated scope


  • Ability to build strong relationships and collaborate effectively with other interfacing Takeda functions
  • Cultivates a broad network of relationships throughout Takeda, with affiliates and external partners, in the industry and area of expertise.
  • Effectively navigates the changing external and internal environment and leads others through change by creating and inspiring and engaging workplace


  • Forward thinking with; the ability to recommend, influence and implement organizational change and continuous innovation
  • Identifies opportunities and anticipates changes in the business landscape through an understanding and ongoing assessment of the environment affecting the business.
  • Role models respect and inclusion, creating a culture that fosters innovation


  • Extensive experience (5 to 8 years) in patient recruitment with evidence of increasing responsibility within a recruitment agency, pharmaceutical company, CRO or similar organization required
  • Expertise in developing and overseeing recruitment and retention strategies
  • Experience in managing leading-edge recruitment vendors, tools, and methods.
  • Understanding of marketing and advertising strategies
  • Understanding of clinical trials, relevant knowledge of GCP/Ich and applicable global regulations with regard to trial optimization strategies and tactics
  • Proven track record of leading and driving business process transformation and organizational culture change as well as delivering on programs with complex business deliverables
  • Health care business acumen with a comprehensive understanding of the pharmaceutical industry
  • Strong communication (written and verbal) and presentation skills
  • Experience with rare disease / difficult to recruit populations a plus
  • Ability to multi-task, work independently and as part of a multidisciplinary team, exercise sound judgement and escalate issues when necessary

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law -

EEO is the Law – Supplement -

Pay Transparency Policy -

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Job ID SR0052716

Apply Now

Back to Job Navigation (Responsibilities)

Explore the Area

Check out where you could be
working if you apply.

View Map